The Conference Collective Podcast Series 5
Welcome to the ‘The Conference Collective’ Podcast, celebrating the best in innovation and leadership from those who are creating a positive change in the business events industry. A podcast brought to you by the Professional Conference Organisers Association Inc. and hosted by Libbie Ray from Connected Event Group. This podcast provides listeners with behind the scenes access to some of the key innovators in our industry as they share their honest and raw insights. It highlights how collaboration, innovation and resilience are at the core of the events industry and the reasons we have managed to survive through the most challenging time our industry has faced. Get ready to learn more about the brave new world of the business events industry.
This season of ‘The Conference Collective’ Podcast was primarily recorded live at the PCOA25 conference, in Connected Event Group’s portable recording studio. We will be back recording new episodes at PCOA26, so please reach out to The PCOA if you are interested in starring as a guest for next season!
Episode 7
Why Every Event Needs a Crisis Plan with Mark Schloesser
In this episode, Libbie Ray sits down with venue development and operations expert Mark Schloesser to explore how event organisers, venues and suppliers can build stronger, more resilient businesses.
From lessons learned during COVID to the importance of empowering teams, improving communication and identifying vulnerabilities before they become problems, this conversation offers a valuable framework for anyone responsible for delivering successful events in an increasingly unpredictable world.
About Mark Schloesser
With a 25-year background in Architecture and Real Estate Management, Mark is an expert in MICE venue development, consulting, and operations. His expertise encompasses venue layouts, building design, fit-out, and infrastructure development.
As an industry expert, Mark also serves on the “Committee of Experts on Convention and Exhibition Industry Development” for the Beijing Daxing International Airport Economic Zone.
With a master’s degree in architecture, Mark started his career in venue management in 1998 in a Convention Center near Hamburg, Germany.
Mark’s Linkedin: https://linkedin.com/in/mark-schloesser-099966
Thank you to our webinar and podcast partner for 2026 – Connected Event Group