Organisers

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The Conference Collective Podcast Series 4

Welcome to the ‘The Conference Collective’ Podcast, celebrating the best in innovation and leadership from those who are creating a positive change in the business events industry. A podcast brought to you by the Professional Conference Organisers Association Inc. and hosted by Libbie Ray from Connected Event Group. This podcast provides listeners with behind the scenes access to some of the key innovators in our industry as they share their honest and raw insights. It highlights how collaboration, innovation and resilience are at the core of the events industry and the reasons we have managed to survive through the most challenging time our industry has faced. Get ready to learn more about the brave new world of the business events industry.

This season of ‘The Conference Collective’ Podcast was primarily recorded live at the PCOA24 conference, in Connected Event Group’s portable recording studio. We will be back recording new episodes at PCOA25, so please reach out to The PCOA if you are interested in starring as a guest for next season!

Episode 4

The Art of Performance: How Confidence Shapes Communication with Dr Louise Mahler

Dr Louise Mahler discusses the intersection of performance and communication, emphasising how to incorporate confidence-building techniques into everyday business practices. She talks about how your voice, tone, and body language can influence customer trust and experience, and how confidence isn’t just a mindset - it’s a skill that must be practised. She also delves into how communication has evolved and why it’s essential to train and develop these skills.

About Dr Louise Mahler:

After moving from the Vienna State Opera back to Australia, Louise observed a ‘missing ingredient’ in corporate leadership and completed an award – winning PhD around the unsung wisdom of the mind-body-voice connection she named Vocal Intelligence. Her highly participative sessions mean you leave knowing, understanding and even embodying the change. In 2006 Louise was the recipient of RMIT’s award for innovation in PhD research and in 2023, she was awarded the title of Adjunct Professor and an official member of Forbes Coaches Council.

Louise’s LinkedIn: https://www.linkedin.com/in/louisemahler/
Website: http://www.louisemahler.com.au/

Connected Event Group

Thank you to our webinar and podcast partner for 2025 – Connected Event Group