Online learning is the focus of our PD program.  Members and non-members are welcome to join the webinars.

PCOA webinars assist:

  • People already in the conference, meetings and events industry who need to update their skills
  • People changing career or seeking career advancement
  • New practitioners who want to learn more about the conference, meetings and events industry
  • Organisations who want to improve the skills of their staff
  • Directors/Owners of Independent Conference & Event Management Companies
  • Association In-house Conference & Event Managers & Coordinators
  • In-house Government Conference & Event Managers & Coordinators
  • Corporate In-house Conference & Event Managers & Coordinators
  • Employees of Independent Conference & Event Management Companies

PCOA WEBINAR SERIES – John Carlos – Exclusive to PCOA Members ONLY

Managing Air Traffic Solutions for Conference and Events

Tuesday 14 November 2017 |  Time:   1:30 pm to 2:00 pm AEDT

Webcast Overview

There are two main groups when it comes to Conferences and Events. The businesses that want to handle the booking of Air Travel themselves and the ones that don’t. Virgin Australia can help both sides achieve this by either Widget or a Tile sitting on a nominated website or through our GSO (Group Sales Optimiser) System.

During this webinar you will learn how Virgin Australia can:

  • Customise a widget or tile on a nominated website so that all conference attendees can book their own travel through this link.
  • Provide private fares for rebated travel to and from the event.
  • Deliver Metrics for bookings created through the widget. Questions like (Who came from where? How long did they stay? When did they book?) can be answered so Conference organisers have more information they can use for better outcomes in the future.
  • Provide peace of mind knowing that they are getting the best deal because it is booked from live inventory including special fares. No need to search several websites.

For the businesses that want to book the travel component, Virgin can provide a Groups booking system where you can quote and book with confidence without referring to the airline. Once booked you can then also self-manage changes and also flexible payment options.

Presenter – John Carlos

John Carlos SMLJohn Carlos is a results driven professional with 18 years experience within the customer service, call centre and aviation industry. He worked for Qantas for 17 years in varying roles and has been with Virgin Australia for almost 18 months.

John lives in Brisbane and enjoys spending time with family and playing basketball and golf.


PCOA members have complimentary access to the recordings of all webinars via the members section of the website.