Megan Crum – General Manager

Megan Crum is the newly appointed General Manager of the Professional Conference Organisers Association (PCOA), bringing a unique blend of Kiwi-Aussie flair and a wealth of experience to the role. While her career began in Australia, Megan has spent the majority of her professional life championing the business events sector in New Zealand – most notably as a PCO and, more recently, as Head of Business Events in Christchurch.

With over 1,000 events delivered and clients from every sector and corner of the globe, Megan brings deep insight and empathy for event professionals and the vital ecosystem that supports them.

Outside of work, Megan is mostly at home in or by the ocean, or enjoying quality time with friends, her husband David, and their five adult daughters along with their partners and families.

Megan is excited to lead the PCOA into its next chapter, strengthening connections across Australasia and helping the business events community continue to thrive.

Kristen Skinner – Member & Partnership Lead

Kristen joins the Professional Conference Organisers Association (PCOA) in a newly created role of Member & Partnership Lead.

With a broad background in sales and marketing, she has spent her career bringing people together through thoughtful partnerships and creative sponsorships in the education and events sectors. Colleagues know her for her ability to truly listen, understand what matters to all stakeholders, and turn that insight into engagement that lasts. Her career began in a five‑star hotel, an experience she credits for shaping her lifelong commitment to quality and exceptional service.

Adding balance to her working life, Kristen is an advocate for healthy, active living and lifelong learning. She remains closely involved in Calisthenics as a coach and adjudicator in Melbourne, and her family’s collective involvement in sport ensures that weekends are full.

Kristen is genuinely energised to support the PCOA community, strengthen relationships, and contribute to the continued growth and success of its members and partners.

Cindy Axisa – Administration Manager

Cindy has worked at the PCO Association for the past four years as the Administration Manager. Prior to this Cindy was an Event Manager at AST Management for four years and managed a number of successful conferences in areas such as Mental Health, Urban Design and Sustainability. Cindy has a consistent record of exceeding personal and corporate objectives with proven customer service achievements.

Cindy has also worked in Meetings & Events roles in a hotel environment for over 12 years. Cindy is focused, dedicated and hands-on with proven customer service achievements, acknowledged by receiving many awards such as Employee of the Year on two occasions for Business Support.

Originally from New Zealand, Cindy has been worked in Australia for over 25 years at beautiful destinations including Hamilton Island and Cradle Mountain Lodge in Tasmania. The Gold Coast being home for the past 20 years.

Michelle Dick – Marketing Coordinator

Michelle is a passionate digital creative with multiple higher degrees in science, applied science, and computer science. With over 40 years of experience in IT, she has evolved from a deep love of computer science into a vibrant career blending technology, digital art, and photography.

Since 2020, Michelle has shifted her focus from pure development to design-first thinking – bringing a more balanced, user-friendly, and visually compelling approach to online media.

A savvy social media strategist, she actively manages high-growth event and sports pages, driving engagement and community interaction.

Michelle firmly believes that we read a photo before we see the headline – and her work reflects that philosophy.