Refund & Security Policy


REFUND POLICY

All transactions are processed in Australian Dollars (AUD). Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn’t do what it is supposed to do.

SHIPPING POLICY

The Professional Conference Organisers Association Inc will deliver your product or service within a specified time. In the event of a possible delay with delivery, we will contact you via your postal address, email address or phone number.

Our shipping policy includes the provision of the prescribed product or service you have ordered.

Please contact us on council@pco.asn.au should you feel there is any problems with our service.

SECURITY POLICY

When purchasing from The Professional Conference Organisers Association Inc. your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology, and are not stored. 128-bit encryption is approximated to take at least one trillion years to break and is the industry standard.

If you have questions regarding the security please contact The Professional Conference Organisers Association Inc.